All orders will be shipped to the shipping address provided by the buyer at the checkout. Please make sure the billing/shipping address you provide is correct otherwise, we won’t be able to provide a refund in a case when the order is not received/lost. We are not affiliated in any way with any auto manufacturer. This is not a product of any auto manufacturer it is just a custom made product that fits specific vehicles as per descriptions. As this is just a bypass to the tpms light we cannot take any responsibility for any damages to your car or responsibility of any legal issues that may arise from installing such device. Any problems that arise from installing this unit is the responsibility of the installer/buyer and this will not harm your car if installed correctly. Even if it’s compatible and works with the majority of variants specified by us we still cannot guaranty that it will work with every single vehicle.
We are unable to provide prepaid return labels for customers outside the UK but we’ll provide a return address with all the details on how to return our item back to us. Return costs are the buyer’s responsibility unless the device is not operating as expected or is faulty.
We cannot take any responsibility for additional costs that may arise when installing our product and any responsibility for import tax and duty charges.
Products size shape and colour may differ from time to time but that does not affect overall quality and durability. All queries are dealt asap but in some cases, it can take up to 24-48 hours to respond to your questions so please be patient.
Please pack it safely in a small/medium size bubble protected envelope and send it back by standard recorded/tracked shipping method as a large letter/envelope, not packet or parcel. Extra cost express or special delivery is not necessary. U.S. Customers please use PayPal Ship Now method (return details provided) to return it back to us. Make sure you include your full name, address, purchase date and the reason for the return for us to be able to process replacement/refund efficiently. Even if an item is sent back as per returns policy we don’t guarantee that we will receive your returned item.
If it appears that you have purchased the wrong item, changed your mind or items simply does not work as expected we’ll be glad to offer a replacement or refund. In cases where our item(s) after testing will be confirmed as not functioning properly or faulty, we’ll credit your return fees up to $10.00/€8.50. In other cases, if a device was purchased by mistake or changed your mind buyer himself is responsible for return fees.
Please allow us up to 2-3 business days for inspection/testing, replacement or refund after goods are received. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
TPMS bypass comes with a 5-year warranty. We’ll repair or replace the product for you but a valid purchase receipt(s) must be provided. Warranty will be voided if the device proves to be intentionally damaged upon inspection. This includes liquid damage, PCB board scratches or components damage, etc.
Thank you for understanding.
TPMS BYPASS Team